Tag Archives: Total Quality Management

Six Sigma vs. Innovation

Authored by Mikel J. Harry, Ph.D. When it comes to innovation, like improvement, there are two basic types; namely, breakthrough and incremental. While breakthrough innovations are great, they don’t happen every day; however, incremental innovations can be realized every day … Continue reading

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The Corporate Fear Factor

Authored By: Mikel J. Harry, Ph.D. One thing is for sure, we have all experienced fear at one time or another.  We intimately understand that fear can be a powerful force in determining the choices we make.  Generally speaking, we … Continue reading

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The Creed of Six Sigma

Authored By Dr. Mikel J. Harry We are in business to make money We make money by satisfying needs We are able to satisfy needs by doing Every need/do pair is an interaction The aim of customer focus is to … Continue reading

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Q & A with Dr. Mikel J. Harry

Introduction and Overview What are companies looking for today?  They are questing for top and bottom line growth.  Executives are constantly looking for ways to reduce their total cost structure while concurrently growing the top line.  These business leaders want … Continue reading

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The Importance of Process Ownership

Over the last 30 years, Six Sigma has demonstrated its capability to improve the bottom-line and top-line of many of the world’s top corporations.  By design, the magnitude of such enhancements are first envisioned by the top leadership of an … Continue reading

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The Era of Six Sigma

The crux of the issue is that Six Sigma has established and exploited the empirical connection between quality and business. As Six Sigma changed the slope of quality improvement from one of incremental change to one of quantum change, we … Continue reading

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The Ying and Yang of Six Sigma

To many organizations, Six Sigma is just another means to improve quality that’s often put under the umbrella of continuous improvement. From this viewpoint, Six Sigma can be described as a highly disciplined, data-driven approach for eliminating defects. In reality, … Continue reading

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