Tag Archives: Standard deviation

The Shifty Business of Process Shifts: Part 3

Setting the Stage The primary motive for publishing this treatise is attributable to the mass of misunderstandings that currently exists about the nature and purpose of the Six Sigma Model (SSM) and its use of a 1.5σ shift. Where this … Continue reading

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The Food Chain of Improvement

We are in business to make money We make money by satisfying needs We are able to satisfy needs by doing Every need/do pair is an interaction The aim of customer focus is on improving need/do interactions Repetition of the … Continue reading

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