Tag Archives: Process capability

Q & A with Dr. Mikel J. Harry

Introduction and Overview What are companies looking for today?  They are questing for top and bottom line growth.  Executives are constantly looking for ways to reduce their total cost structure while concurrently growing the top line.  These business leaders want … Continue reading

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The Food Chain of Improvement

We are in business to make money We make money by satisfying needs We are able to satisfy needs by doing Every need/do pair is an interaction The aim of customer focus is on improving need/do interactions Repetition of the … Continue reading

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Six Sigma and Applied Behavior Analysis

Often referred to as a business management system, “Six Sigma” is constituted by a hierarchical cadre of highly trained improvement specialists commonly referred to as Black Belts, Green Belts and so on.  These specialists plan and execute improvement projects that … Continue reading

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Grade Vs. Quality

This conversation is largely about the differences between the Grade of something and its inherent Quality.  Far too often, people become confused by the use of these two terms.  They frequently believe that “high quality stuff” simply costs more.  We’ve … Continue reading

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