Monthly Archives: January 2014

The Stewardship of Six Sigma

Authored By: Mikel J. Harry, Ph.D. As most of us know, Six Sigma is a fact-driven system of business management that is aimed at the realization of breakthrough performance.  Historically speaking, Six Sigma has been a top-down initiative, usually organized … Continue reading

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Seven Golden Rules of Business

Authored By: Mikel J. Harry, Ph.D. Introduction Just like with big business, in small business we seek to build value-centric relationships.  In many cases, the nature of that business is often time-sensitive, yet the transaction must move forward in a … Continue reading

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A Basic Primer on the Subject of Complexity

Authored By: Mikel J. Harry, Ph.D. Introduction The study of complexity can be a very enlightening endeavor.  Throughout the literature, the idea of complexity is often framed as somewhat of a paradox.  Along these lines, the Bonini’s Paradox, named after … Continue reading

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Six Sigma Stories: The Case of Rebecca Garcia

Authored By: Rebecca Garcia Lean and Six Sigma methodologies have brought tremendous improvements to my life at work and at home. People who understand these concepts can use what they learn to help clarify issues, diagnose root causes, and pinpoint … Continue reading

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The Path to Success

 Authored By: Mikel J. Harry, Ph.D. Throughout our personal and professional lives, we sometimes feel a compelling need to pursue a dream or achieve a stretch goal for ourselves.  Beyond this, some people must do this for a work team, … Continue reading

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A Case Study About Leaderhip Paralysis

Authored by Mikel J. Harry, Ph.D. Case Orientation Located within a particular corporation was a certain call center that handled in-bound sales calls (phone in orders).  In this case example, each person calling in would be classified as either a … Continue reading

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The Anatomy of a Defect Opportunity

Authored by: Mikel J. Harry, Ph.D. Setting the Stage Since the practice of Six Sigma was first originated at Motorola (early 1980’s), the idea of a “defect opportunity” has been discussed and debated by many practitioners.  As Six Sigma began … Continue reading

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